Privacy Policy

1. Information Collection

As a global B2B refractory manufacturer and trader, HaoShi Refractories collects information necessary to provide our OEM/ODM services, process orders, and facilitate international shipping. This may include:

• Corporate contact details (names, email addresses, phone numbers).
• Company information, billing addresses, and shipping destinations.
• Technical specifications and project requirements for custom refractory solutions.

2. Use of Information

The information we collect is exclusively used to fulfill our business obligations and improve our services across the "Belt and Road" markets. We use your data to:

• Process and deliver your refractory material orders efficiently.
• Provide 24/7 professional global support and customer service.
• Communicate updates regarding production status, QA/QC reports, and shipping logistics.

3. Data Security & Confidentiality

We implement strict security measures to protect your commercial data. As a certified ISO9001 company, our commitment to quality extends to data protection. We do not sell, trade, or otherwise transfer your identifiable information to outside parties, except to our trusted supply chain partners (e.g., logistics providers) solely for the purpose of fulfilling your order.

4. Your Rights

You have the right to request access to, correction, or deletion of your corporate or personal data stored in our systems. For any privacy-related inquiries or to update your information, please contact our international trade team.